LG Appliance Repair in Newton, MA
Your Home Deserves the Best—Our Certified Technicians Provide, Reliable Service And We Deliver Fast, Affordable, and Long-Lasting Repairs In Newton, Newtonville, West Newton, Newton Center, Newton Highlands, Waban, Newton Lower Falls, Newton Upper Falls, Massachusetts and Nearby Areas
LG Appliance Repair in Newton, Massachusetts | Appliance Repair Pros
Homeowners in Newton, from the modern condos in Chestnut Hill to the renovated family homes in Waban, often choose LG appliances for their sleek design and advanced technology. Whether you have an InstaView refrigerator or a high-efficiency TurboWash laundry suite, Appliance Repair Pros offers focused repair services for this tech-forward brand. We work directly with residents throughout the Garden City, including Newton Centre, West Newton, and Auburndale, to diagnose and resolve issues with LG refrigerators, washers, dryers, dishwashers, ovens, and cooktops.
We understand that LG appliances are engineering marvels that require a different approach than traditional brands. They often feature Linear Compressors, Direct Drive motors, and complex logic boards that demand precise electronic testing. Our team is familiar with the unique needs of Newton’s housing, from navigating stackable laundry units in tight closet spaces to servicing built-in kitchen suites. We approach every service call with a commitment to accurate diagnostics, clean work habits, and clear communication. Contact us today for assistance with your LG appliance.
LG Appliances We Service in Newton
LG (Life’s Good) has become a dominant force in the US appliance market, known for integrating smart features and energy efficiency. We provide comprehensive repair services that cover the specialized mechanical drives, inverter boards, and smart sensors found in these machines. We aim to identify the specific failure point, whether it is a software glitch or a mechanical breakdown.
Common LG appliances we repair:
- French door refrigerators with InstaView and Craft Ice
- Side-by-side and bottom freezer refrigerators
- Front-load washers (SideKick and standard)
- Top-load washers with TurboWash
- Gas and electric dryers with SteamSanitary
- QuadWash dishwashers
- ProBake convection ranges and wall ovens
- Over-the-range microwaves
What makes LG repairs different:
- Linear Compressor technology in refrigerators (different than standard compressors)
- Inverter Direct Drive motors that eliminate belts in washers and dishwashers
- Smart Diagnosis audio signal technology
- ThinQ Wi-Fi integration and error reporting
- Complex door-in-door ice maker systems
- Electronic controls located in door hinges and touchscreens
Why Homeowners Choose Appliance Repair Pros for LG Repairs
Specific Knowledge of LG Technology
LG appliances are heavily computerized. A standard continuity test is often not enough. We understand how to interpret the specific resistance values of LG’s linear compressors and how to troubleshoot the Hall sensors in their direct drive motors. We use technical service manuals to navigate the diagnostic modes that are hidden from the standard user interface.
Experience Across LG Sub-Lines
We are experienced with the full range of LG products, from the standard consumer lines to the high-end LG Studio and LG Signature series. We understand the specific installation requirements of built-in Studio columns and the delicate finishes found on the Signature series textured steel bodies.
Respect for Your Home
Inviting a technician into your home requires trust. We treat your property with care. We use protective mats for our tools and wear shoe covers to protect your floors. Whether we are working in a finished basement in Newton Highlands or a galley kitchen in Newtonville, we clean up our work area after the repair is complete.
Dependable Scheduling
We know your time is valuable. We strive to offer appointment slots that work for your schedule and we communicate clearly about our arrival. We do not leave you waiting all day without updates. When you book a service with us, we commit to being there and getting the job done efficiently.
Service Area Focus in Newton
We are a local business dedicated to serving the Newton community. We know the local traffic patterns on Route 9 and Beacon Street, which helps us arrive within our scheduled windows. Our proximity allows us to offer more consistent coverage and faster follow-up visits if parts need to be ordered.
Common Problems We Fix in LG Appliances
LG Refrigerator Not Cooling
This is frequently related to the Linear Compressor. While efficient, these compressors have a specific failure pattern that results in warm temperatures despite the motor running.
Likely causes:
- Linear compressor valve failure
- Refrigerant leak in the evaporator
- Condenser fan motor failure
- PCB (Printed Circuit Board) software error
How we diagnose it
We check the compressor amp draw and the “pattern” of the piston movement. We often need to update the refrigerator’s software using a specialized jig to ensure the computer is driving the compressor correctly.
What you can do right now
Pull the fridge out and clean the back panel vents. Ensure the fans are spinning. If it is silent but warm, unplug it for 5 minutes and plug it back in to reset the board.
LG Washer LE Error Code (Not Spinning)
The “LE” code is the most common LG washer error. It indicates the motor is locked or cannot turn the drum.
Likely causes:
- Failed Hall Sensor (Rotor Position Sensor)
- Loose wiring harness on the motor
- Overloading causing motor strain
- Main control board failure
How we diagnose it
We test the resistance of the Hall Sensor. We also inspect the wiring harness for breakage, which can happen due to the violent vibration of the tub over years of use.
What you can do right now
Unplug the machine, press and hold the start button for 5 seconds, and plug it back in. Try running a “Rinse + Spin” cycle with no clothes to see if it resets.
LG Dryer Not Heating
The dryer drum turns, but clothes stay wet. On LG units, this can be a safety thermostat issue or a gas valve failure.
Likely causes:
- FlowSense warning restricted airflow
- Blown thermal fuse
- Failed gas valve coils
- Burned out heating element
How we diagnose it
We check the FlowSense indicator. If the venting is clogged, the thermal fuse will blow as a safety measure. We verify airflow and test the heating components electrically.
What you can do right now
Check your external vent hood outside. If air isn’t blowing out strongly, your home’s ductwork is clogged and needs cleaning.
LG Dishwasher OE Error (Not Draining)
An “OE” error means the unit tried to drain but couldn’t remove the water within the time limit.
Likely causes:
- Clogged drain filter
- Kinked drain hose
- Failed drain pump motor
- Garbage disposal plug not removed
How we diagnose it
We listen to the pump. If it hums but doesn’t move water, the impeller is likely broken or jammed. We also check the check valve for obstructions.
What you can do right now
Pull out the bottom rack and remove the filter mesh. Clean it thoroughly under the sink. Check under your sink to make sure the drain hose isn’t pinched.
LG Ice Maker Not Making Ice
LG uses several ice maker styles, including the slim in-door “Ice Plus” and the spherical “Craft Ice” maker. Both have unique failure modes.
Likely causes:
- Frozen water line in the door hinge
- Ice fan motor failure (Er IF code)
- Craft Ice mechanism jamming
- Water inlet valve failure
How we diagnose it
We check the wire harness at the door hinge, which is a common stress point. We test the fan that blows cold air from the freezer box to the door ice room.
What you can do right now
If you have Craft Ice, ensure the tray isn’t blocked by frozen items in the bottom drawer. Use a hairdryer on low heat to defrost the ice chute if it is clogged.
LG Oven Not Heating or “F” Codes
LG ranges often feature ProBake convection where the heating element is on the back wall, not the bottom. This changes how they heat and fail.
Likely causes:
- Convection fan motor failure
- Igniter failure (gas)
- Temperature sensor out of range
- Relay board failure
How we diagnose it
We test the resistance of the rear element and the fan motor. If the fan fails, the oven will shut down to prevent overheating.
What you can do right now
Flip the circuit breaker for 5 minutes to reset the main computer. If the error returns immediately upon heating, service is needed.
Our LG Repair Services by Appliance Type
LG Refrigerator and Freezer Repair
LG refrigerators are beautiful but complex. We specialize in the “no cool” situations often caused by compressor issues. We also fix the common “ice ball” buildup in the fresh food compartment, which indicates a defrost failure or fan issue. We handle the dual evaporator systems found in the Studio and Signature lines, ensuring both climates are regulated perfectly.
Symptoms we commonly fix:
- Refrigerator warm, freezer cold
- Loud buzzing noise from the compressor
- Water leaking from the water filter housing
- Display showing error codes like “FF” or “RF”
- Craft Ice maker banging or stopping
- Condensation between door panels
How we approach the repair
We use specific software to test the linear compressor valves. We also check for software updates, as LG frequently releases patches to improve cooling efficiency and defrost logic.
LG Washing Machine Repair
LG front loaders and top loaders both use the Direct Drive motor, which attaches directly to the tub without a belt. This makes them quiet but relies heavily on the Hall Sensor to position the drum. We are experts at recalibrating these motors and fixing the “water hammer” issues caused by the fast-acting inlet valves.
Symptoms we commonly fix:
- Washer stops mid-cycle with water in tub
- “LE” or “UE” error codes
- Door boot seal mold or tears
- Water leaking from the detergent drawer
- Vibration during spin cycle
How we approach the repair
We check the rotor and stator (the motor parts) for damage. We also inspect the suspension struts, as worn shocks are the primary cause of balance errors in Newton condos with wood frame floors.
LG Dryer Repair
LG dryers feature FlowSense, which detects duct clogs. While helpful, it can sometimes trigger false alarms if the sensor is dirty. We repair heating issues, drum rollers, and control board failures. We also service the SteamSanitary features, ensuring the water spray nozzle isn’t leaking inside the drum.
Symptoms we commonly fix:
- D80, D90, or D95 error codes (airflow blockage)
- Dryer tumbling but not heating
- Thumping noise (flat rollers)
- Steam cycle leaving clothes soaking wet
How we approach the repair
We verify the venting system first. Then we check the moisture sensors bars to ensure they are clean and reading conductivity correctly.
LG Dishwasher Repair
LG QuadWash dishwashers use a Direct Drive motor similar to their washers. This is unique in the industry. We troubleshoot motor failures, steam cycle issues, and latch errors. A common issue is the “AE” or “LE” leak error caused by the flood sensor tripping.
Symptoms we commonly fix:
- Dishwasher flashing “OE” (drain error)
- “AE” error (leak detected)
- Dishes not drying (fan or vent issue)
- Control panel buttons cracking or failing
How we approach the repair
We check the sump assembly for leaks. We test the vario motor that diverts water between the upper and lower racks.
LG Oven Range and Cooktop Repair
Whether gas or electric, LG ranges rely heavily on electronics. We fix keypad failures, blue porcelain chipping issues, and ignition failures. On gas cooktops, we address the “clicking” burner issue caused by wet ignition switches.
Symptoms we commonly fix:
- Oven not holding temperature
- Burner flames are uneven or yellow
- Touchpad unresponsive
- Knob shaft broken
How we approach the repair
We test the temperature sensor calibration. For induction cooktops, we test the magnetic generator boards and cooling fans.
LG Microwave Repair
We service LG over-the-range microwaves, often addressing door switch issues and exhaust fan failures. The “Extendavent” feature on some models adds complexity to the slide-out mechanism which we can repair.
Symptoms we commonly fix:
- Unit runs when door is opened
- No heat
- Keypad error F-3
- Exhaust fan stuck on high
How we approach the repair
We align the interlock switches and test the high voltage system safely.
Brand Notes for LG Sub-Lines
LG Studio Service and Repair
LG Studio appliances are designed for built-in integration and feature a flat-door aesthetic. These units often have different venting requirements and tighter service access than standard models. We are experienced in safely uninstalling these units from custom cabinetry to perform repairs without scratching the premium finish.
LG Signature Service and Repair
The Signature line represents LG’s ultra-premium offering, featuring textured steel and auto-open doors. These appliances have more sensors and motors than any other line (for example, motors just to open the fridge door). Servicing these requires a delicate touch and advanced diagnostic tools to calibrate the motion sensors and auto-open features.
LG ThinQ Service and Repair
Most modern LG appliances fall under the ThinQ umbrella, meaning they are Wi-Fi enabled. We can often use the data from the machine to help diagnose intermittent problems. While we fix the appliance, we can also advise if a connectivity issue is preventing the appliance from downloading necessary firmware updates.
Understanding Common LG Error Codes and Warnings
LG appliances are very communicative. Here are the most common codes we see in Newton homes.
- LE (Washer): Locked Rotor error. The motor can’t turn. Often a Hall Sensor or wiring issue.
- OE (Washer/Dishwasher): Drain error. The unit can’t empty water. Check filters and hoses.
- IE (Washer/Dishwasher): Inlet error. The unit isn’t filling. Check water valves.
- UE / UB (Washer): Unbalanced load. The machine is trying to rebalance itself.
- dE (Washer/Dryer): Door error. The latch isn’t engaging or the switch is bad.
- FF (Refrigerator): Freezer Fan error. The fan is stopped, usually by ice buildup.
- RF (Refrigerator): Refrigerator Fan error. The fresh food fan is failing.
- D80 / D90 / D95 (Dryer): Duct blockage. The number represents the % of blockage.
Maintenance Tips for LG Owners in Newton
LG appliances are high-performance machines that need specific care.
- Clean the Refrigerator Condenser: This is critical for LG Linear Compressors. Keep the back grill dust-free to prevent overheating and premature failure.
- Run Tub Clean: LG washers have a dedicated “Tub Clean” cycle. Use it monthly with a cleaning tablet to prevent the “front load smell.”
- Defrost Craft Ice: If you use Craft Ice, occasionally check that the tray isn’t jammed. If you hear loud banging, turn it off and inspect it.
- Watch the Suds: LG washers are extremely sensitive to suds. Use only 2 tablespoons of HE detergent. Excess suds trigger the “SUD” error and can damage the motor sensor.
- Clean Dryer Sensors: Wipe the two metal bars inside the dryer drum with alcohol. Fabric softener sheets coat them in wax, causing the dryer to over-dry or under-dry.
- Update Firmware: If your appliance is connected to ThinQ, keep the firmware updated. LG often releases patches that fix bugs in the control logic.
Serving Newton, Massachusetts and Nearby Areas
We are proud to serve the entire Newton community. From the busy commercial areas of Newton Centre to the quiet residential streets of Waban, we are your local LG experts. We cover all the villages and zip codes in the area.
- Newton Centre
- Newton Highlands
- Newton Lower Falls
- Newton Upper Falls
- Newtonville
- Waban
- West Newton
- Auburndale
- Chestnut Hill
- Nonantum
- Needham (Nearby)
- Waltham (Nearby)
Zip codes we serve: 02458, 02459, 02460, 02461, 02462, 02464, 02465, 02466, 02467, 02468
Frequently Asked Questions About LG Appliance Repair
Is the LG Linear Compressor covered by warranty?
Many LG refrigerators manufactured in the last decade have a 10-year part warranty on the linear compressor. If your compressor has failed, we can help verify if the part is covered. You would typically only pay for the labor and other materials (freon, drier) for the repair.
Why is my LG washer showing an LE code?
This code usually points to the Hall Sensor (Rotor Position Sensor) on the motor. It’s a common failure point but a relatively straightforward repair. It can also be caused by using too much detergent or overloading the machine.
Can you fix the Craft Ice maker?
Yes. The Craft Ice maker is a complex mechanical device that sometimes jams or fails to heat the mold enough to release the ice spheres. We can service or replace the module to get your whiskey ice back in production.
Do I need to pull out my built-in LG Studio fridge before you arrive?
No, please leave it in place. Built-in units are heavy and can tip if not handled correctly. Our technicians have the equipment to slide them out safely without damaging your floor or cabinetry.
My dryer says FlowSense error, but I cleaned the lint trap. Why?
FlowSense measures back pressure in the ductwork inside your walls, not just the lint trap. This warning means the pipe leading outside is clogged. You likely need a professional vent cleaning for the house ductwork.
How long does an LG repair take?
Diagnostic visits are typically 30-45 minutes. Repairs like sensors, fans, or drain pumps can be done in under an hour. Sealed system repairs (compressors) are more involved and can take 2-3 hours.
Do you service LG electronics or TVs?
No, we specialize exclusively in major home appliances (kitchen and laundry). We do not repair televisions or consumer electronics.
Why is my LG dishwasher running for 3 hours?
This is often normal. LG dishwashers are designed for energy efficiency, using less water over a longer period. However, if it runs long and dishes are dirty, it might be a heating element failure causing the unit to wait for hot water that never comes.
Is there an LG appliance repair service near me in Newton?
Yes, Appliance Repair Pros is locally based and serves all of Newton and the surrounding villages. We prioritize LG service calls because we carry the specific diagnostic tools needed for them.
What does the Smart Diagnosis sound mean?
If your appliance emits a series of fax-machine-like beeps, that is Smart Diagnosis. It transmits data about the error. We can decode this sound or use a plugin tool to read the deep history of the machine.
Conclusion
LG appliances offer incredible features, but they require specialized care when they falter. Appliance Repair Pros offers reliable and skilled LG appliance repair in Newton, Massachusetts. Whether you are dealing with a warm InstaView fridge, a washer with an LE code, or a dryer that won’t heat, our technicians have the tools and experience to fix it right. We serve homeowners across Newton Centre, Waban, and the surrounding villages with respect and professionalism. Contact us today.
