Washer & Dryer Repair in Newton, MA
Appliance Repair for Homes & Businesses in Newton, Newtonville, West Newton, Newton Center, Newton Highlands, Waban, Newton Lower Falls, Newton Upper Falls, Massachusetts and Nearby Areas
Washer and Dryer Repair in Newton, Massachusetts | Appliance Repair Pros
Homeowners in Newton, from the multi-family homes in Newtonville to the single-family residences in Oak Hill, rely heavily on their laundry equipment. When a washing machine won’t spin or a dryer leaves clothes damp, it creates an immediate backlog of laundry that disrupts your entire week. Appliance Repair Pros provides focused and technical washer and dryer repair services for all major configurations, including top loaders, front loaders, stackable units, and gas or electric dryers. We work directly with residents across Newton Centre, Waban, and the surrounding villages to restore functionality to your laundry room.
We address common issues such as loud spinning noises, failure to drain, burning smells, and error codes that halt the cycle. Our team understands the specific challenges of local housing, such as second-floor laundry installations in condos that require strict vibration control and the venting requirements for gas dryers in older homes. We approach every service call with a focus on accurate diagnostics and respect for your home. Our technicians use protective floor mats and work efficiently to minimize disruption to your schedule. Reach out to us for assistance when your laundry appliances fail to perform.
Washer and Dryer Repair Services in Newton
Laundry appliances are the workhorses of the home, combining high-speed mechanical rotation with water and heat. A malfunction here can lead to water damage or even fire hazards. We provide comprehensive repair services that cover the motors, control boards, pumps, and heating systems of your units. We aim to identify the root cause of the failure to prevent repeat visits.
Washer and Dryer systems we work on:
- Top loading washing machines (agitator and impeller styles)
- Front loading washing machines
- High-efficiency (HE) washers
- Gas dryers
- Electric dryers
- Stackable laundry centers
- All-in-one washer/dryer combos
- Smart laundry units with Wi-Fi
What makes laundry repair tricky:
- High-speed spin balancing sensors
- Direct drive vs. belt drive motor systems
- Water inlet valves and pressure switches
- Gas ignition coils and flame sensors
- Complex digital control boards
- Drain pumps and recirculation systems
- Door boot seals and locking mechanisms
Common Washer and Dryer Problems We Fix
Washer Won’t Drain or Spin
A washer full of wet clothes is a heavy, messy problem. If the drum won’t spin water out, it usually points to a drainage failure or a motor issue.
Likely causes:
- Clogged drain pump filter (coins, socks)
- Failed lid switch (safety interlock)
- Worn drive belt
- Bad drain pump motor
- Control board failure
How we diagnose it
We check the error codes first. Then we inspect the drain pump filter for physical blockages. We test the lid switch continuity, as many washers won’t spin if they think the lid is open. We also check the belt tension and motor windings.
What you can do right now
Check your breaker panel. If the machine hums but doesn’t drain, stop it immediately to prevent the motor from burning out. If you have a front loader with an accessible filter door, try cleaning it out (have a towel ready for water).
Washer Is Leaking Water
Leaks can cause significant damage to flooring, especially in second-floor laundry rooms. Leaks often come from hoses, pumps, or door seals.
Likely causes:
- Cracked fill hoses
- Torn door boot seal (front loaders)
- Leaking drain pump
- Loose internal hose clamps
- Oversudsing (using too much soap)
How we diagnose it
We remove the front or rear panel to locate the source of the drip while the machine fills. We carefully inspect the rubber door boot for small tears caused by zippers or sharp objects.
What you can do right now
Turn off the water supply valves behind the washer immediately. Wipe up standing water. If the water is sudsy, run a drain cycle and use less detergent next time.
Washer Is Vibrating or Walking
If your washer sounds like a jet engine taking off or moves across the floor, it is unbalanced. This is common in Newton condos where floors may not be perfectly rigid.
Likely causes:
- Unbalanced load
- Broken suspension rods
- Worn shock absorbers
- Machine not level
- Shipping bolts left in (new installations)
How we diagnose it
We press down on the drum to test the suspension springs. If the tub bounces excessively, the shocks are likely shot. We also check the leveling feet to ensure all four are touching the floor solidly.
What you can do right now
Stop the cycle and redistribute the clothes manually. Ensure the machine is level. If the banging persists, stop using it to prevent damage to the tub bearings.
Dryer Is Not Heating
The drum spins, but the clothes come out cold and wet. This is the most common dryer issue and can happen to both gas and electric units.
Likely causes:
- Burned out heating element (electric)
- Failed igniter or gas coils (gas)
- Blown thermal fuse
- Clogged vent restricting airflow
- Faulty thermostat
How we diagnose it
For electric dryers, we test the element for continuity. For gas, we observe the ignition sequence to see if the igniter glows but the gas valve doesn’t open. We always check the thermal fuse, which blows if the vent is clogged.
What you can do right now
Check your breaker; electric dryers have two breakers, and if one trips, the motor runs but the heater won’t. Clean your lint trap thoroughly. Check the external vent hood outside to see if air is blowing out strongly.
Dryer Is Making Loud Noises
Squeaking, thumping, or rumbling noises indicate mechanical wear. Ignoring this can lead to drum damage or motor failure.
Likely causes:
- Worn drum support rollers
- Frayed drive belt
- Idler pulley failure
- Worn glides or bearings
- Object stuck in the blower wheel
How we diagnose it
We listen to the type of sound. A rhythmic thump usually means a flat spot on a roller. A high-pitched squeal often points to the idler pulley or rear bearing. We open the cabinet to inspect these moving parts.
What you can do right now
Check inside the drum for loose change, buttons, or zippers clanging against the metal. If the noise is mechanical, stop using the unit until it is repaired.
Washer Smells Like Mildew
A “swampy” smell on your clean clothes is unpleasant. This is frequently an issue with front-loading washers due to water stagnation.
Likely causes:
- Mold in the door boot seal
- Soap scum buildup in the outer tub
- Clogged drain filter
- Using too much detergent
How we diagnose it
We pull back the layers of the rubber door seal to check for black mold. We check the drain pump filter for trapped debris that is rotting. We can recommend deep cleaning procedures or replace the seal if it is too far gone.
What you can do right now
Run a “Clean Washer” cycle with hot water and bleach or a washing machine cleaner tablet. Leave the door ajar between uses to let the tub dry out.
Dryer Takes Too Long to Dry
If you have to run the dryer two or three times to dry one load, you are wasting energy and risking a fire. This is almost always an airflow issue.
Likely causes:
- Clogged dryer vent duct
- Crushed vent hose behind the unit
- Lint buildup on the blower wheel
- Weak gas valve coils
How we diagnose it
We disconnect the vent hose and measure the airflow speed coming out of the machine. If the machine blows strong but the wall vent is weak, the house duct is clogged. We also check the cycling thermostat.
What you can do right now
Disconnect the flex hose from the back and look inside. If it is packed with lint, clean it or replace it. This is a major fire safety step.
Washer Won’t Fill With Water
You start the cycle, but nothing happens, or it hums without water entering.
Likely causes:
- Clogged inlet screens
- Failed water inlet valve
- Pressure switch failure
- Electronic control board fault
How we diagnose it
We check if water is reaching the machine. We test the solenoids on the inlet valve for continuity. We also check the pressure tube to ensure it isn’t clogged, which prevents the machine from knowing it is empty.
What you can do right now
Turn off the water valves, unscrew the hoses from the back of the washer, and look at the small mesh screens inside the valve connection. If they are clogged with sediment, clean them gently.
Safety Notes for Washer and Dryer Issues
Washer and dryer repairs involve water, electricity, and gas. Safety is critical. Issues here can cause floods or fires.
Safety checklists:
- If you smell gas near your dryer, turn off the gas valve immediately, leave the house, and call the gas company.
- If your washer is leaking actively, turn off the water supply valves and flip the breaker before stepping in the water to avoid shock.
- If your dryer is hot to the touch on the outside cabinet, stop using it. The vent is likely clogged, creating a fire hazard.
- If you hear a loud electrical buzzing, unplug the unit or trip the breaker. This could be a seized motor trying to turn.
Brands We Service for Washer and Dryer Repair in Newton
Newton homes feature a wide range of laundry appliances, from vintage dependable units to modern smart towers. We repair them all.
Whirlpool Family (Whirlpool, Maytag, Amana)
These are the most common units we see. They are generally robust and easy to service.
Common issues we see:
- Broken lid locks
- Agitator dogs wearing out (top load)
- Actuator shifting failures
- Suspension rod fatigue
We stock many parts for these machines on our trucks because they are so prevalent in the area.
Samsung and LG
These brands dominate the front-load market with advanced features and direct-drive motors.
Common issues we see:
- Drain pump failures
- Uneven load errors (UE/UB)
- Door boot seal mold/tears
- Main control board failures
These units rely heavily on sensors. Accurate diagnosis of the error codes is essential to avoid replacing expensive boards unnecessarily.
GE Family (GE, Hotpoint)
GE top loaders are known for their specific transmission designs and newer digital interfaces.
Common issues we see:
- Loud spinning (tub bearing)
- Shifter coil failure
- Hydrowave motor issues
- Lid switch magnets falling out
We are familiar with the unique “inverter” board diagnostics required for newer GE motors.
Speed Queen
Found in many multi-family homes and basements, these are built like tanks but still need maintenance.
Common issues we see:
- Belt tension issues
- Timer motor failures
- Brake pad wear
We appreciate the commercial-grade build of these units and use OEM parts to maintain their longevity.
Electrolux and Frigidaire
Common in laundry closets and stackable setups in condos.
Common issues we see:
- Bellows (seal) tears
- Drain pump obstructions
- Door latch alignment issues
We are skilled at working on these units in tight stackable configurations often found in closets.
Common Warning Signs and What They Usually Mean
Modern laundry machines speak in codes, but older ones speak in noises. Here is a translation.
- F01 / E01: Main control board failure or communication error.
- LD / 5E / OE: Long Drain. The pump is clogged or dead.
- UL / UE / Ub: Unbalanced Load. The machine cannot spin safely.
- Thumping noise: Flat roller or unbalanced load.
- Squeaking noise: Worn belt, idler pulley, or bearing.
- Clothes damp after cycle: Clogged vent, bad heating element, or weak gas coils.
- Burning smell: Lint buildup in heater box or slipping belt.
Maintenance Tips for Washer and Dryer Owners in Newton
Preventative maintenance can save you from a flooded laundry room or a dryer fire.
- Clean the lint trap every time: This is the #1 rule for dryer safety and efficiency.
- Check the external vent: Go outside and make sure the dryer vent flap opens when the dryer is running. If not, it’s clogged.
- Use HE detergent: For front loaders and high-efficiency top loaders, use only “HE” detergent and use very little (2 tablespoons). Excess suds damage the pump and bearings.
- Leave the washer door open: After a wash cycle, leave the door or lid ajar to let moisture escape and prevent mold.
- Replace hoses every 5 years: Rubber fill hoses can burst. We recommend upgrading to braided stainless steel hoses for peace of mind.
- Clean the drain filter: Front loaders often have a small door at the bottom front. Open it and clean the debris trap every few months.
- Level the machine: If your machine rocks, adjust the feet. Vibration destroys internal components over time.
- Don’t overload: Stuffing the machine prevents clothes from tumbling and puts massive strain on the motor and suspension.
Service Area for Washer and Dryer Repair in and Around Newton, Massachusetts
We are proud to serve the entire Newton community. From the busy streets of Newtonville to the quiet neighborhoods of Waban, we are your local laundry appliance experts. We cover all the villages and zip codes in the area.
- Newton Centre
- Newton Highlands
- Newton Lower Falls
- Newton Upper Falls
- Newtonville
- Waban
- West Newton
- Auburndale
- Chestnut Hill
- Nonantum
- Oak Hill
Zip codes we serve: 02458, 02459, 02460, 02461, 02462, 02464, 02465, 02466, 02467, 02468
Frequently Asked Questions
Is it worth fixing a 10-year-old washing machine?
It depends on the issue. If it’s a simple fix like a lid switch or a pump, yes. However, if the transmission or main bearing has failed on a 10-year-old machine, the repair cost often approaches the price of a new unit. We provide an honest assessment so you can decide.
Why does my washing machine smell like rotten eggs?
This is usually sewer gas coming back up through the drain pipe or bacteria growing in the soap scum inside the tub. Ensure your drain hose has a proper “P-trap” or high loop. Run a hot cycle with bleach to kill the bacteria.
Why is my dryer getting hot but not drying clothes?
This is the classic symptom of poor airflow. The dryer is heating, but the moist air cannot escape because the vent is clogged with lint. This is a fire hazard. Stop using the dryer and check the venting immediately.
Do you work on stackable washer/dryer units?
Yes, we service stackable units and laundry centers. These can be difficult to access, but our technicians are experienced in safely moving and servicing them in tight closets.
My washer shakes the whole house. Is that normal?
No. While some vibration is normal, violent shaking indicates an unbalanced load, unlevel feet, or failed suspension rods. In second-floor laundry rooms, this can damage the building structure. We can replace the suspension to smooth it out.
Can you replace the rubber seal on my front load washer?
Yes, we frequently replace door boot seals that are moldy or torn. It is a complex repair that requires disassembling the front of the machine, but it restores the unit to leak-free condition.
Why is my dryer making a thumping sound?
A rhythmic thump usually means the drum support rollers are worn out or have developed flat spots. It is best to replace all rollers at once to ensure smooth operation.
Is there a washer and dryer repair service near me in Newton?
Yes, Appliance Repair Pros is locally based and serves all of Newton and the surrounding villages. We can get to your home quickly to address urgent issues like water leaks or dead dryers.
Why won’t my washer spin the water out?
This is often a drain issue. The machine will not enter the high-speed spin cycle if it detects water remains in the tub. Check the drain filter first.
Do you repair gas dryers?
Yes, we are fully qualified to repair gas dryers. We test the gas valve coils, igniter, and flame sensor to ensure safe and efficient heating.
Why is my washer tearing my clothes?
This can be caused by a damaged drum paddle, a rough spot on the stainless steel basket, or overloading. Run a nylon stocking around the inside of the drum to find any burrs or sharp edges.
How often should I clean my dryer vent?
You should have your dryer vent duct cleaned professionally at least once every 1-2 years, depending on usage. If you notice clothes taking longer to dry, clean it immediately.
Conclusion
A broken washer or dryer disrupts your household routine and can even pose safety risks. Appliance Repair Pros offers reliable and skilled laundry appliance repair in Newton, Massachusetts. Whether you are dealing with a leaking washer, a squeaky dryer, or a unit that won’t start, our technicians have the tools and experience to fix it right. We serve homeowners across Newton Centre, Waban, and the surrounding villages with respect and professionalism. Contact us today.
